Sheraton Charlotte Hotel | Hotel in Charlotte, NC

| 8.1 (2279 Reviews) |   Pet Friendly  13 Bathrooms  45 Guests
Second Ward Hotel | Sheraton Charlotte Hotel

Hotel with Wellness Facilities, Restaurant and Guest Services

This Sheraton Charlotte hotel is located in Charlotte in North Carolina's business district 5 minutes' walk from the Charlotte Convention Center. Features include an on-site outdoor pool, restaurant, and free WiFi in public areas. A flat-screen cable TV and a desk are featured in each room at the Sheraton Charlotte. The private bathroom has a hairdryer and free toiletries. In-room WiFi access is offered free of charge. At this hotel you will find a fitness center. Other facilities offered at the property include meeting facilities, luggage storage and dry cleaning. The hotel is also 20 minutes' by car from Charlotte Motor Speedway and 1.5 mi from the South End historic district. Mint Museum of Art and Bank of America Stadium are 1.5 mi away.

Sheraton Charlotte Hotel is located in Charlotte.

This 218 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pet Friendly, TV, Balcony/Terrace, and several others. This is a 4 star rated property and has over 2279 reviews with the average score of 8.1 . Coming to Charlotte and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 218 Bedrooms Hotel if you want to learn more about this Casai place in Charlotte. These details are authentic, as they are provided by our partner, booking.com.

This Sheraton Charlotte Hotel in Charlotte is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Sheraton Charlotte Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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555 South McDowell Street, South Tower, Charlotte, NC 28204, USA

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Bar
  • Restaurant
  • Special diet meals (on request)
  • Kids' meals
Parking
  • Parking
  • Electric vehicle charging station
  • Parking on site
Accessibility
  • Wheelchair accessible
  • Auditory guidance
  • Toilet with grab rails
Activities
  • Fitness
  • Fitness center
Entertainment
  • Board games/Puzzles
General
  • Hypoallergenic room available
  • Non-smoking rooms
  • Pet friendly
  • Safe
  • Designated smoking area
  • Facilities for disabled guests
  • Air conditioning
  • Convenience store on site
  • Smoke-free property
  • Heating
  • Elevator
  • Family rooms
Guest Services
  • Business center
  • Fax/Photocopying
  • Shared lounge/TV area
  • ATM on site
  • Vending machine (drinks)
  • Dry cleaning
  • Vending machine (snacks)
  • 24-hour front desk
  • Express check-in/out
  • Room service
  • Meeting/Banquet facilities
  • Baggage storage
  • Concierge
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Outdoor pool
  • Outdoor pool (seasonal)
Security/Safety
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
  • 24-hour security
  • Key access
  • Key card access
  • CCTV outside property
  • Security alarm
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Breakfast to-go containers
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Contactless check-in/out
  • Physical distancing rules followed
Spa
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 21
Cancellation policy
Free cancellation
Pet Policy
Pets are allowed upon request and charges may apply.
Please note that guests must be 21 years of age to check in, availability and hours of operation in food outlets are subject to change.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.11
Location:
8.79
Staff:
8.88
Facilities:
8.41
Comfort:
8.57
Cleanliness:
8.58
Michael
Oct 20, 2025 07:00:00 AM
Review Score:   10
USA
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Guest Room, 2 Queen
Room Type: Double
Room Size: 30 m2
2 Queen bed(s) Bed
Guest Room, 2 Queen

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Conditioner, Toilet, Bathtub or shower, Shampoo, Private bathroom, Toilet paper, Body soap, Free toiletries, Shower, Towels, Hairdryer

General

Trash cans, Smoke Alarm, Safe, Air conditioning, Ironing facilities, Carpeted, Key card access, Heating, Iron

Media & Technology

TV, Radio, Cable channels, Telephone, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Coffee machine, Refrigerator

Living Area

Desk

Bedroom

Linens, Wardrobe or closet, Alarm clock, Childrens' cribs

Accessibility

Accessible by elevator, Entire unit wheelchair accessible

Room Amenities

Socket near the bed

Exclusive services

Free gym access
Guest Room, 1 King
Room Type: Double
Room Size: 30 m2
1 King bed(s) Bed
 Guest Room, 1 King

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Conditioner, Toilet, Bathtub or shower, Shampoo, Private bathroom, Toilet paper, Body soap, Free toiletries, Shower, Towels, Hairdryer

General

Trash cans, Smoke Alarm, Safe, Air conditioning, Ironing facilities, Carpeted, Key card access, Heating, Iron

Media & Technology

TV, Radio, Cable channels, Telephone, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Coffee machine, Refrigerator

Living Area

Desk

Bedroom

Linens, Wardrobe or closet, Alarm clock, Childrens' cribs

Room Amenities

Socket near the bed, Fold-up bed

Accessibility

Accessible by elevator

Exclusive services

Free gym access
Club level, Guest room, 2 Double
Room Type: Family
Room Size: 30 m2
2 Full bed(s) Bed
Club level, Guest room, 2 Double

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Slippers, Conditioner, Toilet, Bathtub or shower, Shampoo, Private bathroom, Toilet paper, Body soap, Free toiletries, Shower, Towels, Hairdryer

General

Trash cans, Smoke Alarm, Safe, Air conditioning, Ironing facilities, Carpeted, Key card access, Heating, Iron

Media & Technology

TV, Radio, Cable channels, Telephone, Flat-screen TV

Services

Executive lounge access, Wake-up service, Wake-up service/Alarm clock

Kitchen

Coffee machine, Refrigerator

Living Area

Desk

Bedroom

Linens, Wardrobe or closet, Alarm clock, Childrens' cribs

Room Amenities

Socket near the bed

Accessibility

Accessible by elevator

Exclusive services

Free gym access
Club level, Guest room, 1 King
Room Type: Double
Room Size: 30 m2
1 King bed(s) Bed
Club level, Guest room, 1 King

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Slippers, Conditioner, Toilet, Bathtub or shower, Shampoo, Private bathroom, Toilet paper, Body soap, Free toiletries, Shower, Towels, Hairdryer

General

Trash cans, Smoke Alarm, Safe, Air conditioning, Ironing facilities, Carpeted, Key card access, Heating, Iron

Media & Technology

TV, Radio, Cable channels, Telephone, Flat-screen TV

Services

Executive lounge access, Wake-up service, Wake-up service/Alarm clock

Kitchen

Coffee machine, Refrigerator

Living Area

Desk

Bedroom

Linens, Wardrobe or closet, Alarm clock, Childrens' cribs

Room Amenities

Socket near the bed, Fold-up bed

Accessibility

Accessible by elevator

Exclusive services

Free gym access
Club level, Guest room, 2 Double, City view
Room Type: Double
Room Size: 30 m2
2 Full bed(s) Bed
Club level, Guest room, 2 Double, City view

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Slippers, Conditioner, Toilet, Bathtub or shower, Shampoo, Private bathroom, Toilet paper, Body soap, Free toiletries, Shower, Towels, Hairdryer

General

Trash cans, Smoke Alarm, Safe, Air conditioning, Ironing facilities, Carpeted, Key card access, Heating, Iron

Media & Technology

TV, Radio, Cable channels, Telephone, Flat-screen TV

Services

Executive lounge access, Wake-up service, Wake-up service/Alarm clock

Kitchen

Coffee machine, Refrigerator

Living Area

Desk

View

City view, View

Bedroom

Linens, Wardrobe or closet, Alarm clock, Childrens' cribs

Room Amenities

Socket near the bed

Accessibility

Accessible by elevator

Exclusive services

Free gym access
Club level, Guest room, 1 King, City view, Top floor
Room Type: Double
Room Size: 30 m2
1 King bed(s) Bed
Club level, Guest room, 1 King, City view, Top floor

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Slippers, Conditioner, Toilet, Bathtub or shower, Shampoo, Private bathroom, Toilet paper, Body soap, Free toiletries, Shower, Towels, Hairdryer

General

Trash cans, Smoke Alarm, Safe, Air conditioning, Ironing facilities, Carpeted, Key card access, Heating, Iron

Media & Technology

TV, Radio, Cable channels, Telephone, Flat-screen TV

Services

Executive lounge access, Wake-up service, Wake-up service/Alarm clock

Kitchen

Coffee machine, Refrigerator

Living Area

Desk

View

City view, View

Bedroom

Linens, Wardrobe or closet, Alarm clock, Childrens' cribs

Room Amenities

Socket near the bed, Fold-up bed

Accessibility

Accessible by elevator

Exclusive services

Free gym access
Guest room, 2 Queen, City view
Room Type: Double
Room Size: 30 m2
2 Queen bed(s) Bed
Guest room, 2 Queen, City view

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Conditioner, Toilet, Bathtub or shower, Shampoo, Private bathroom, Toilet paper, Body soap, Free toiletries, Shower, Towels, Hairdryer

General

Trash cans, Smoke Alarm, Safe, Air conditioning, Ironing facilities, Carpeted, Key card access, Heating, Iron

Media & Technology

TV, Radio, Cable channels, Telephone, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Coffee machine, Refrigerator

Living Area

Desk

View

City view, View

Bedroom

Linens, Wardrobe or closet, Alarm clock, Childrens' cribs

Room Amenities

Socket near the bed

Accessibility

Accessible by elevator

Exclusive services

Free gym access
Guest room, 1 King, City view
Room Type: Double
Room Size: 30 m2
1 King bed(s) Bed
Guest room, 1 King, City view

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Conditioner, Toilet, Bathtub or shower, Shampoo, Private bathroom, Toilet paper, Body soap, Free toiletries, Shower, Towels, Hairdryer

General

Trash cans, Smoke Alarm, Safe, Air conditioning, Ironing facilities, Carpeted, Key card access, Heating, Iron

Media & Technology

TV, Radio, Cable channels, Telephone, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Coffee machine, Refrigerator

Living Area

Desk

View

City view, View

Bedroom

Linens, Wardrobe or closet, Alarm clock, Childrens' cribs

Room Amenities

Socket near the bed, Fold-up bed

Accessibility

Accessible by elevator

Exclusive services

Free gym access
Larger Guest room, 2 Queen
Room Type: Double
Room Size: 37 m2
2 Queen bed(s) Bed
Larger Guest room, 2 Queen

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Conditioner, Toilet, Bathtub or shower, Shampoo, Private bathroom, Toilet paper, Body soap, Free toiletries, Shower, Towels, Hairdryer

General

Trash cans, Smoke Alarm, Safe, Air conditioning, Ironing facilities, Carpeted, Key card access, Heating, Iron

Media & Technology

TV, Radio, Cable channels, Telephone, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Coffee machine, Refrigerator

Living Area

Desk

Bedroom

Linens, Wardrobe or closet, Alarm clock, Childrens' cribs

Room Amenities

Socket near the bed

Accessibility

Accessible by elevator

Exclusive services

Free gym access
Larger Guest room, 1 King
Room Type: Double
Room Size: 37 m2
1 King bed(s) Bed
Larger Guest room, 1 King

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Conditioner, Toilet, Bathtub or shower, Shampoo, Private bathroom, Toilet paper, Body soap, Free toiletries, Shower, Towels, Hairdryer

General

Trash cans, Smoke Alarm, Safe, Air conditioning, Ironing facilities, Carpeted, Key card access, Heating, Iron

Media & Technology

TV, Radio, Cable channels, Telephone, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Coffee machine, Refrigerator

Living Area

Desk

Bedroom

Linens, Wardrobe or closet, Alarm clock, Childrens' cribs

Room Amenities

Socket near the bed, Fold-up bed

Accessibility

Accessible by elevator

Exclusive services

Free gym access
Junior Suite
Room Type: Suite
Room Size: 46 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Slippers, Conditioner, Toilet, Bathtub or shower, Shampoo, Private bathroom, Toilet paper, Body soap, Free toiletries, Shower, Towels, Hairdryer

General

Trash cans, Smoke Alarm, Safe, Air conditioning, Ironing facilities, Carpeted, Key card access, Heating, Iron

Media & Technology

TV, Radio, Cable channels, Telephone, Flat-screen TV

Services

Executive lounge access, Wake-up service, Wake-up service/Alarm clock

Kitchen

Coffee machine, Refrigerator

Living Area

Sitting area, Sofa, Desk

Bedroom

Linens, Wardrobe or closet, Alarm clock, Childrens' cribs

Room Amenities

Socket near the bed, Sofa bed, Fold-up bed

Accessibility

Accessible by elevator

Exclusive services

Free gym access
1 Bedroom Suite, 1 King, Top floor
Room Type: Double
Room Size: 46 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Slippers, Conditioner, Toilet, Bathtub or shower, Shampoo, Private bathroom, Toilet paper, Body soap, Free toiletries, Shower, Towels, Hairdryer

General

Trash cans, Smoke Alarm, Safe, Air conditioning, Ironing facilities, Carpeted, Key card access, Heating, Iron

Media & Technology

TV, Radio, Cable channels, Telephone, Flat-screen TV

Services

Executive lounge access, Wake-up service, Wake-up service/Alarm clock

Kitchen

Coffee machine, Refrigerator

Living Area

Sitting area, Sofa, Desk

Bedroom

Linens, Wardrobe or closet, Alarm clock, Childrens' cribs

Room Amenities

Socket near the bed, Sofa bed, Fold-up bed

Accessibility

Accessible by elevator

Exclusive services

Free gym access
2 Queen Beds With Roll-in Shower, Mobility and Hearing Accessible
Room Type: Double
Room Size: 30 m2
2 Queen bed(s) Bed
2 Queen Beds With Roll-in Shower, Mobility and Hearing Accessible

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Conditioner, Toilet, Bathtub or shower, Shampoo, Private bathroom, Toilet paper, Body soap, Free toiletries, Shower, Towels, Hairdryer

General

Trash cans, Smoke Alarm, Safe, Air conditioning, Ironing facilities, Carpeted, Key card access, Heating, Iron

Media & Technology

TV, Radio, Cable channels, Telephone, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Coffee machine, Refrigerator

Living Area

Desk

Bedroom

Linens, Wardrobe or closet, Alarm clock

Accessibility

Roll-in shower, Hearing accessible, Accessible by elevator, Entire unit wheelchair accessible

Room Amenities

Socket near the bed

Exclusive services

Free gym access

FAQ's

Is this Sheraton Charlotte Hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Sheraton Charlotte Hotel?

Check-in time for Sheraton Charlotte Hotel starts counting from 4:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Sheraton Charlotte Hotel have a swimming pool?

Yes, this Sheraton Charlotte Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sheraton Charlotte Hotel?

Best-rates for the Sheraton Charlotte Hotel starts from $189 per night with includes Air Conditioner, Wheelchair Accessible, Accessibility, Entertainment, Internet, Laundry, Designated Smoking Area, Fireplace/Heating, Bar, Breakfast, Pet Friendly, TV, Balcony/Terrace, Security/Safety, Sports/Activities, Child Friendly, Parking, Pool, EV Charge Station, Business Services, Wellness Facilities, Restaurant, Guest Services with all other facilities. Casai.uk matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Sheraton Charlotte Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sheraton Charlotte Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sheraton Charlotte Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sheraton Charlotte Hotel?

Based on the information reported by the owner or manager, the Sheraton Charlotte Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sheraton Charlotte Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Sheraton Charlotte Hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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8.8 (200 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pet Friendly